Answer every service call, dispatch the right tech, and book jobs 24/7 — even during your busiest season.
No credit card required · Go live in 48 hours
See exactly what missed calls cost your home services business
Total calls your business receives per month
Home Service Companies average: 31%
You're Losing
124 missed calls → 43 lost bookings/month
With FrontDeskOS
31:1 ROI on $499/month
Why home services businesses are bleeding revenue through their phone lines
When your team is on-site, phones go to voicemail. Homeowners call the next company on Google — and they book instead.
Burst pipes, AC failures, electrical issues — emergencies don't wait for business hours. Neither should your availability.
Matching the right technician to the right job at the right time across multiple locations is a scheduling headache.
Home service companies face a unique challenge: your best people are in the field, not at a desk. When a homeowner calls with a clogged drain, broken AC, or electrical issue, they need help now. If they reach voicemail, they're calling the next company on Google within 30 seconds. With a 31% average missed call rate — the highest of any service industry — you're losing nearly a third of your potential revenue.
The seasonal swings make it worse. During peak season (summer for HVAC, winter for plumbing), call volume can triple overnight. You can't hire and train staff fast enough to handle the surge, and by the time you do, the season is over. Meanwhile, every missed call during the busiest weeks represents a $300-$500 job you'll never see.
After-hours calls are another massive revenue leak. Emergency plumbing, HVAC failures, and electrical issues don't happen on a 9-5 schedule. Homeowners expect immediate response for emergencies, and if your answering service can only take a message, they'll call someone who can actually dispatch a tech.
The AI receptionist purpose-built for home services businesses
Every call answered — during jobs, after hours, weekends. Emergency calls escalated instantly to on-call techs.
Captures job details, books the right time slot, and sends confirmations. Integrates with ServiceTitan, Jobber, Housecall Pro.
Post-job review requests, maintenance reminders, and seasonal check-up campaigns run automatically.
Go live in 48 hours — no hardware, no hassle
Route calls to FrontDeskOS when your team is in the field.
Simple call forwarding from your office or mobile lines. Calls only route to us when you're busy — on a job site, after hours, or during seasonal surges.
Job details captured, urgency assessed, and techs dispatched.
The AI captures the problem, address, and urgency level. Routine jobs are booked into ServiceTitan, Jobber, or Housecall Pro. Emergencies are escalated to your on-call tech immediately.
Track every call, job, and dollar in your dashboard.
See real-time stats on calls answered, jobs booked, and revenue recovered. Get notifications for emergency escalations and daily summary reports.
Every feature designed specifically for home services businesses
Every call answered instantly, even during peak season surges and after hours.
Urgent calls — burst pipes, no heat, electrical hazards — routed to on-call tech immediately.
Jobs booked directly into your field service software with full details.
Match the right tech to the right job based on skills, location, and availability.
Scale instantly during peak seasons without hiring or training temporary staff.
Automatic review requests, maintenance reminders, and seasonal check-up campaigns.
“We used to miss 30+ calls a week during peak season. Now every one gets answered and 80% turn into booked jobs. Game changer for our plumbing company.”
“Emergency calls used to go to voicemail after 5pm. Now they're routed to our on-call tech instantly. Customer satisfaction went through the roof.”
“During last summer's heat wave, our call volume tripled. FrontDeskOS handled every call without us adding anyone to the team.”
At $499/month, you need just 2 extra jobs to break even. Our home service customers average $8,000/month in recovered revenue from previously missed calls.
An office dispatcher costs $3,000+/month. A basic answering service costs $500-1,000/month and can't book into your field service software.
See Full Pricing Details| Feature | Traditional | FrontDeskOS |
|---|---|---|
| Availability | Business hours | 24/7/365 |
| Missed Calls | 31% average | Under 2% |
| Monthly Cost | $3,500+ | $499 |
| Languages | 1–2 | 12+ |
| Simultaneous Calls | 1 | 12+ |
| Analytics | Basic logs | Real-time dashboards |
Learn how top home service companies capture 97% of inbound calls. Includes emergency protocol templates, dispatch optimization tips, and seasonal staffing strategies.
Enter your city to see how companies in your area are recovering lost revenue.
Stop losing revenue to missed calls. FrontDeskOS pays for itself in the first month.
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