Business Associate Agreement

HIPAA-compliant partnerships start here.

FrontDeskOS is committed to protecting patient data. As a HIPAA-compliant platform, we execute a Business Associate Agreement (BAA) with every healthcare client at no additional cost.

What Is a BAA?

A Business Associate Agreement is a legally binding contract required by HIPAA between a covered entity (your practice) and a business associate (FrontDeskOS) that handles Protected Health Information (PHI). It establishes the permitted uses and disclosures of PHI and requires both parties to implement appropriate safeguards.

Our BAA Process

  • →Request: Contact our team via email or phone to request a BAA.
  • →Review: We provide our standard BAA template for your legal team to review.
  • →Execute: Both parties sign the agreement electronically. Typical turnaround is 1-2 business days.
  • →Activate: Once signed, your account is flagged for HIPAA-compliant data handling.

What Our BAA Covers

  • →AES-256 encryption of all PHI at rest
  • →TLS 1.3 encryption for all data in transit
  • →Immutable audit logs with 7-year retention
  • →Breach notification procedures per HIPAA requirements
  • →Role-based access controls and multi-factor authentication

Learn more about our security and compliance practices on our HIPAA Compliance page.

Request a BAA

To request a BAA, contact our compliance team: