Team Management
Team Management gives administrators a bird's-eye view of every team member's workload, call metrics, and schedule. Role-based access controls ensure staff only see the data they need, while performance leaderboards foster healthy competition. Drag-and-drop shift scheduling with automatic conflict detection means managers spend 70% less time on workforce planning.
Key benefits
Role-based access with granular permission sets
Individual performance dashboards with call and conversion metrics
Drag-and-drop shift scheduling with conflict detection
By the numbers
70%
Time saved on scheduling
Unlimited
Supported roles per account
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