FrontDeskOS for Healthcare

HIPAA-compliant smart reception for clinics, dental offices, and specialty practices that never lets a patient call go unanswered.

The challenges you face

Missed patient calls during peak hours lead to lost appointments and revenue

Front-desk staff spend 60%+ of their time answering routine scheduling questions

Maintaining HIPAA compliance across phone, voicemail, and messaging channels is complex and risky

How FrontDeskOS solves them

Every call is answered within 2 rings, 24/7, with full HIPAA compliance and a signed BAA

Automated scheduling syncs with EMR systems so patients book, confirm, or cancel without staff intervention

End-to-end encryption and immutable audit logs protect PHI at every touchpoint

Key features for healthcare

24/7 Call Answering
Smart Scheduling
HIPAA Compliance

We went from missing 35% of patient calls to missing fewer than 2%. FrontDeskOS paid for itself in the first month with recovered appointments alone.

Dr. Sarah Lin

Owner, Cascade Family Medicine

Reduced missed calls from 35% to under 2%

Frequently Asked Questions

Ready to transform your healthcare front desk?

Join thousands of healthcare businesses already using FrontDeskOS. Start your 14-day free trial today.